It can often be difficult to notice if our hearing is deteriorating, as it tends to be a very gradual process. Often, our family members will notice changes before us. If you feel that you are not hearing clearly, turning the TV volume louder, or struggling to hear on the phone, then it may be time to book a hearing assessment.

You don't need a referral. However, you will be able to access a Medicare rebate if you have a GP or ENT referral.

We recommend a hearing assessment every 12 months. This ensures we can identify any deterioration in your hearing levels, and recommend treatment options if required.

If you feel that you are struggling with your hearing, turning the TV volume up louder, or if it sounds like people are 'mumbling', these can all be signs of a hearing loss. A hearing aid can be a great solution to help improve the clarity of your hearing and allow you to hear clearly again.

A hearing aid works by amplifying the sounds that you cannot hear. It will only amplify the frequencies where you have a hearing loss, which means the hearing aid is perfectly fine-tuned for your level of hearing loss.

There is some level of adaptation required with hearing aids. It is not a quick fix, and it can take time for the brain to 're-learn' how to hear speech at a normal level again. We encourage follow-ups with our audiologist so that you have support to learn to use your hearing aids to their full potential.

Microsuction removes ear wax using a small suction device under direct vision with a magnifying lens. Unlike syringing, it doesn't use water, making it safer and more comfortable.

It's ideal for those experiencing hearing loss, earache, tinnitus, or a blocked sensation. It's also suitable for people with frequent infections, perforations, mastoid cavities or hearing aids.

We recommend ear wax removal every 6 to 12 months.

Any employee who works in a noisy environment, as defined under NSW workplace safety laws, must have a baseline hearing test within three months of starting work, and every 2 years thereafter.

Yes. All our testing meets NSW workplace safety requirements and complies with AS/NZS 1269.4:2014.

We offer three options:

• In our Cooma clinic (sound-treated room)
• At your workplace (if you have a suitably quiet room)
• In our mobile hearing screening bus (equipped with a sound booth)

Most hearing screenings take around 15 to 20 minutes per person, depending on the size of your group.

For locations outside Cooma, a travel fee may be charged. Please call us to discuss options.

We hold regular clinics in Bombala and visit clients in their own homes, as well as retirement villages and aged care facilities across the Monaro region. Contact us to check whether we visit your location.

Yes. We bring the equipment needed to carry out hearing assessments, hearing aid fittings and adjustments, and wax management wherever you are.

A travel fee may apply for some locations, and we'll always let you know any costs before your visit. Many services carry the same Medicare rebates as our in-clinic care with a valid referral, and we support HSP and DVA clients.

Just call or message us and we'll find a time and place that suits you.