Welcome to Cooma Hearing
Our Audiologist, Sophie Robinson, provides professional and personalised hearing care right here in the local community. As a small, family-owned business, we are proud to be completely independent, offering advice and services that put your needs first. Sophie is a member of both Audiology Australia and Independent Audiologists Australia, ensuring the highest standards of care and expertise.
Sophie Robinson - Audiologist and clinic owner
Sophie brings extensive clinical experience and a strong commitment to her community. Sophie worked for 8 years in large NHS hospitals in the UK, followed by 7 years in private audiology practice in Canberra, before relocating to Cooma with her husband and young family to live on their family farm.
Outside of her professional role, Sophie enjoys spending time with her young family, assisting on the farm, and exploring the Snowy Monaro region. As both a clinician and a local resident, she understands the value of delivering high-quality, accessible hearing care close to home.
About us
Services we offer
ear wax removal with microsuction
We provide safe and effective ear wax removal using microsuction. This is a gentle and safe alternative to ear syringing. Suitable for people with middle ear conditions including mastoid cavities.
We provide professional occupational hearing tests that meet NSW workplace safety laws and comply with AS/NZS 1269.4:2014. Whether you need baseline testing for new employees or regular monitoring for staff working in noisy environments, we make the process simple, accurate, and convenient.
We offer three flexible testing options to suit your business:
In-Clinic Testing – Visit our clinic in Cooma, equipped with a purpose-built sound-treated room for precise and comfortable hearing assessments.
On-Site Workplace Testing – If your workplace has a suitably quiet room, we can come to you and conduct screenings on-site (travel fees may apply).
Mobile Hearing Screening Bus – For maximum convenience, we can arrive in our specially fitted mobile bus, complete with a sound booth for accurate testing anywhere (minimum 5 employees, travel fees may apply).
industrial hearing tests
Industrial Hearing Screenings
- $100 per employee (including GST).
- A travel fee may apply for locations outside of Cooma, please contact us to discuss options.
Hearing assessments
Paediatric hearing assessments (from age 6 months)
Tinnitus assessments
Hearing aid fittings
Custom ear plugs
A full diagnostic hearing assessment, includes pure tone audiometry, tympanometry, acoustic reflexes and speech audiometry. At the end of the appointment, the results will be discussed and further treatment recommendations given. A full diagnostic hearing report can be sent to your GP or other medical practitioner.
A full diagnostic hearing assessment, this may include visual reinforcement audiometry (approximately 6 months to 3 years of age). Play audiometry (approximately 3-5 years of age). Pure tone audiometry (5 years onwards).
Tympanometry to assess for middle ear issues. Oto acoustic emission testing may also be performed if clinically appropriate. A full diagnostic hearing report can be sent to your child's GP or other medical practitioner
We fit a range of different hearing aids and are able to offer products from all hearing aid manufacturers. There is no sales commission on any of our hearing aids, and we will always provide the correct level of technology for your hearing loss, with no upselling.
A tinnitus assessment including questionnaire based assessment on the severity and impact of tinnitus. A full diagnostic hearing assessment, including an assessment on the level and impact of the tinnitus.
We are able to make a variety of custom ear plugs depending on your needs. We can make Class 5 noise plugs for noisy workplaces, or sleep.
We are also able to make custom swim plugs for children, this is especially important following grommet surgery.
What is microsuction?
Microsuction removes ear wax using a small suction device under direct vision with a magnifying lens. Unlike syringing, it doesn’t use water, making it safer and more comfortable.
Who should consider microsuction?
It’s ideal for those experiencing hearing loss, earache, tinnitus, or a blocked sensation. It’s also suitable for people with frequent infections, perforations, mastoid cavities or hearing aids.
How often should I have it done?
We recommend ear wax removal every 6-12 months.
FAQ
Ear Wax Removal
Industrial hearing tests
Any employee who works in a noisy environment, as defined under NSW workplace safety laws, must have a baseline hearing test within three months of starting work, and every 2 years thereafter.
Are your tests compliant with regulations?
Yes. All our testing meets NSW workplace safety requirements and complies with AS/NZS 1269.4:2014.
Where can the testing be done?
We offer three options:
- In our Cooma clinic (sound-treated room)
- At your workplace (if you have a suitably quiet room)
- In our mobile hearing screening bus (equipped with a sound booth)
How long does the testing take?
Most hearing screenings take around 15-20 minutes per person, depending on the size of your group.
Is there a travel fee?
For locations outside Cooma, a travel fee may be charged. Please call us to discuss options.
How do I know if I need a hearing assessment?
It can often be difficult to notice if our hearing is deteriorating, as it tends to be a very gradual process. Often, our family members will notice changes before us! If you feel that you are not hearing clearly, turning the TV volume louder, or struggling to hear on the phone, then it may be time to book a hearing assessment.
Do I need a referral from my GP?
You don't need a referral, however you will be able to access a medicare rebate if you have a GP/ENT referral.
How often do I need a hearing test?
We recommend a hearing assessment every 12 months. This ensures we can identify any deterioration in the hearing levels, and recommend treatment options if required.
Hearing assessments
How do I know if I need hearing aids?
If you feel that you are struggling with your hearing, turning the TV volume up louder, or if it sounds like people are 'mumbling' these can all be signs of a hearing loss. A hearing aid can be a great solution to help improve the clarity of your hearing, to allow you to hear clearly again.
How does a hearing aid work?
A hearing aid works by amplifying the sounds that you cannot hear. It will only amplify the frequencies where you have a hearing loss. This means that the hearing aid is perfectly fine tuned for your level of hearing loss.
Are hearing aids difficult to get used to?
There is some level of adaptation required with hearing aids. It is not a quick-fix, and it can take time for the brain to 're learn' how to hear speech at a normal level again. We encourage follow ups with our Audiologist so that you have support to learn to use your hearing aids to their full potential.
